Terms & Conditions

Effective Date: 01-01-2026
Last Updated: 01-01-2026

1. Acceptance of Terms

By accessing or using the website, platform, applications, or services (“Services”) provided by URJALOKA (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must not use our Services.

2. Scope of Services

We provide an AI-powered energy intelligence platform that:

• Optimizes energy consumption and costs
• Provides energy monitoring, forecasting, and analytics
• Supports energy bill reduction strategies
• Offers advisory for transitioning to renewable energy sources such as solar, wind, and biomass

Services may vary based on customer type (industry, enterprise, individual) and contractual agreement.

3. User Responsibilities

Users agree to:

• Provide accurate and lawful information
• Use the platform only for legitimate purposes
• Ensure compliance with applicable energy, data, and regulatory laws
• Maintain confidentiality of login credentials

Unauthorized access, misuse, or interference with the platform is strictly prohibited.

4. Intellectual Property Rights

All content, software, algorithms, AI models, trademarks, reports, and documentation are the exclusive intellectual property of [Company Name] unless otherwise stated.

Users are granted a limited, non-exclusive, non-transferable right to use the Services solely for internal and lawful purposes.

5. AI Outputs and Human Oversight

AI-generated insights are designed to support decision-making and are supplemented by human intelligence where applicable. While we strive for accuracy, AI outputs should not be considered as guarantees or legal advice.

Final operational and investment decisions remain the responsibility of the user.

6. Data Usage and Privacy

Use of the Services is subject to our Privacy Policy and Cookie Policy, which describe how data is collected, processed, and protected.

7. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Energy savings, cost reductions, or ROI projections are indicative and not guaranteed

8. Termination

We reserve the right to suspend or terminate access to Services for violation of these Terms or applicable laws.

9. Governing Law

These Terms are governed by the laws of India, subject to applicable international data protection regulations.

10. Contact Information

Email: legal@yourcompanyname.com

Cookie Policy

Effective Date: [Insert Date]

1. What Are Cookies?

Cookies are small data files stored on your device that help us enhance website functionality, performance, and user experience.

2. Types of Cookies We Use

Essential Cookies

Required for website functionality, security, and accessibility.

Performance & Analytics Cookies

Help us understand user interactions, page performance, and platform usage trends.

Functional Cookies

Enable personalized features and user preferences.

Third-Party Cookies

Used by analytics or service providers under strict data protection controls.

3. Cookie Management

Users can control or disable cookies through browser settings. Disabling cookies may affect platform functionality.

4. Consent

By using our website, you consent to the use of cookies in accordance with this policy, unless restricted by your browser or consent preferences.

5. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be reflected on this page.

Data Protection Compliance

Lawful Basis for Processing 

We process personal data based on:

• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

Data Subject Rights

Users have the right to:

• Access personal data
• Rectify inaccuracies
• Erase data (“Right to be Forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent

Requests can be made via support@urjaloka.com.

International Data Transfers

Where data is transferred outside the user’s jurisdiction, we implement appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Secure cloud infrastructure with compliance certifications

Automated Decision-Making

We do not engage in fully automated decision-making with legal or significant effects without meaningful human oversight.

Investor-Grade Data Governance Statement

Enterprise Data Governance Framework

We operate under a robust data governance framework designed to ensure:

• Data accuracy, integrity, and availability
• Strong cybersecurity and access controls
• Compliance with global data protection laws
• Transparent AI and analytics governance

Security & Risk Management

• Enterprise-grade encryption (data at rest and in transit)
• Role-based access and audit trails
• Continuous monitoring and vulnerability assessments
• Incident response and breach management protocols

Ethical AI & Transparency

Our AI systems are:

• Explainable and auditable
• Supported by human-in-the-loop validation
• Designed to avoid bias and misuse
• Continuously monitored for performance and reliability

Data as a Strategic Asset

We treat aggregated and anonymized energy data as a strategic asset to:

• Improve predictive accuracy
• Enhance platform intelligence
• Support scalable growth and long-term enterprise value

All such usage complies with contractual, ethical, and regulatory obligations.